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Mister CA Metrics Teams

MISTER CA
Teams

Collect, analyze and report CDRs from Microsoft Teams
meetings and calls.

Microsoft Call Metrics & Reporting

Addon for customers already using MISTER CA Metrics

Microsoft Teams Call Metrics & Reporting

Microsoft Teams is gaining market share at virtual meetings and OTP calls domains, especially since last year when most people switched from working at offices to working remotely from homes.

This trend will continue to increase even post Covid period, due to easiness and integration of Microsoft Teams with other applications available within organizations, reduced cost and better time management.

There is need to account and report meetings info, participants, call durations, evaluations and means used during the meetings or direct calls (audio only, video, screen sharing, recording etc).

MISTER CA Microsoft Teams App that collects, analyzes and report CDRs from Microsoft Teams meetings and calls

MISTER CA Metrics Microsoft Teams Addon for customers already using MISTER CA Metrics

MISTER CA Microsoft Teams Reporting Proposal

Use MISTER CA Metrics Microsoft Teams Reporting Addon to

Download MS Teams CDRs

Analyze and Report Calls Meetings info (info will be available about 45 min after completion limitation from Microsoft Portal)

Reports include session ids, participant list, call duration per participant, means used (audio only, video, screen sharing), evaluation forms, rating etc.

Immediate enhancements will include integration with MISTER CA Metrics Reports to (a) consolidate user info for calls made using IP PBX and using Microsoft Teams, (b) calls and meetings consolidated statistics per team, cost center, branch etc.

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